Purchasing from AESWave.com

 

Pay Methods

Pay Methods
AES accepts PayPal, Visa, Mastercard, Discover and American Express and Google Checkout.

CODs We do not accept COD's. 

Leasing is available, typically only to business owners. More info....

PO's are accepted only from schools, governments and governmental orgaanizations and national accounts. Fax to 559-292-3533 or email to: carlos@aeswave.com

Prepay is accceptable, please mail check or money order to:
  Automotive Electronics Services, Inc.
  3849 N Fine Ave #102
  Fresno CA 93727


Shipping Estimates

You can obtain shipping costs without providing your name, address, or payment information.

To obtain a shipping estimate, select a product, then enter your Zip Code and shipping method.  

Select the product(s) that interest you by clicking the ADD TO CART button.  You will need to enter your destination country, postal code and shipping method.  After clicking the SUMBIT YOUR CHOICES button you will see the list of products and the additional charges for shipping to your location.  Select FILE / PRINT from the menu command to print the list for your records.


Quotes
Follow the same procedures for creating shipping estimates, listed above.
Or email carlos@aeswave.com.


Domestic Shipments

Taxes
AES does not charge sales tax for destinations outside of California. For shipments within California we will charge the current state rate.

UPS vs US Postal Service
If there are any problems with the shipment, such as: late delivery; delivery confirmation, damages, etc... UPS will resolve the problem faster than the US Postal Service.  This means you will either get a replacement or a refund much quicker.  

Alaska, Hawaii, APO, FPO and US Territories
Since UPS offers only their most expensive services to these destinations you can save money by selecting US Postal Priority or Express for your delivery.  

 

Canada Shipments

AES does not charge any import taxes or fees when shipping to customers in Canada. 

However, UPS and the Canadian government do charge the following and EXPECT payment at time of delivery:

  • UPS Brokerage Fees  
    Call UPS at 800-461-9999 or visit http://www.ups.com/tradeability

  • GST of 7% added to total on invoice

  • Provincial Tax will be added when the shipment is to a residential address.  Shipments to businesses are not subject to the Provincial Tax (I have heard that some businesses have been charged this tax).

How do you eliminate Brokerage Fees?

  • Ship via UPS Express or Expedited.  UPS includes the brokerage fees in the cost of shipping.
  • Ship via US Postal Service.  Sometimes, not always, but sometimes, the mail gets through customs without brokerage fees.  

International Shipments

Postal Codes
During checkout, If you receive this message: 
The country you have chosen as a delivery destination requires postal codes to be entered...
Please enter this number into the Postal Code field: 5555.

Exchange Rates
All prices posted and calculated on AESwave.com are US Dollars.
Click here for exchange rate calculations.
(may load slowly)

Taxes, Duties and Brokerage fees
You are responsible for paying the duties, VAT, import taxes, and brokerage fees. Contact your customs officials to get an estimate.  AES does not charge any taxes or brokerage fees for international orders. 


Lost or Delayed Shipments

Delayed in Transit
Shipments can be lost or delayed for a number of reasons:

  • Wrong address
  • Address cannot be located
  • Customs (international shipments only)
  • Disasters
  • Lost by shipper
  • No one available to receive the package

When UPS loses a package:
- We will initiate a TRACER which typically takes 7 days to complete. 
- We will determine how to proceed on a case by case basis 

When USPS loses a pacakge:
We will consider the package lost and will determine how to proceed on a case by case basis 

 

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